![]() Explain the situation (counterfeit merchandise, postal fraud, etc.). When this happens, contact your credit card company and file a chargeback. This is not acceptable, as the seller has already shown that they are not trustworthy - you require reimbursement up front before you will send out the item (still not via USPS and still at the seller's cost).Īgain, likely, you'll get no satisfaction through Paypal. Likely, they'll require that you mail the item back before they'll refund you. ![]() More than likely, PayPal will *not* side with you. If they ask for the item to be returned, only send it back under two conditions:ġ.) They must reimburse you the full cost of the item, plus your shipping cost to mail it back to them - upfront.Ģ.) They must pay for you to ship the item non-USPS - as sending counterfeit items via USPS does, in theory, put you at risk of being investigated for Postal Fraud. Do this even if the item did not ship from within the US - as enough complaints may potentially flag incoming packages at customs. The seller may be liable for Postal Fraud. Here's a great tip for when you get screwed with a bootleg online - First things first, file a complaint at your local Post Office (assuming the item shipped via USPS).
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